FAQs

There are a few contraindications for people using NEWA:

If you have an implanted pacemaker, arrhythmia, or any other known severe heart disorder (flow of electrical energy through the body may damage the pacemaker and cause heart arrhythmias)Are pregnant or breastfeedingSuffer from autoimmune disorders or diabetes (skin healing in these cases may be impaired)Have any lesions on the treatment areaHave blood clotting disordersUse blood thinning medication (the mechanical massage by the device may induce skin hematomas)Are using or have used Isotretinoin (Accutane) within the past 6 monthsPeople with visual difficulties should not use the devicePeople who have Fitzpatrick skin types V or VI (dark skin) (safety and effectiveness of the device when used in individuals with darker skin or who may be prone to skin discoloration and hyperpigmentation).  NEWA should be used only by Fitzpatrick skin types I – IVIf in doubt about any other medical condition or medication that may affect treatment, please consult with your physician or contact us at support@mynewa.com

NEWA is an advanced anti-aging energy-based skin rejuvenation treatment for skin tightening, wrinkle reduction, and improved skin texture in the comfort of your own home.

Collagen and elastin fibers are essential components of the skin which gives your
skin shape, lift and support. The collagen fibers are responsible for skin
strength and tone. The elastin fibers allow skin flexibility or
elasticity. With age, the amount of collagen & elastin fibers in the skin
decreases and the amount of production of new fibers slows down. These
structural changes cause the skin to loosen causing sagging skin and
wrinkles. NEWA, powered by Endymed’s 3DEEP ® technology,
penetrates controlled energy deep into the skin tissue, stimulating the
natural production of new healthier collagen and elastin formation.

Absolutely. NEWA uses clinically proven 3DEEP technology that is FDA approved.  ENDYMED’s 3DEEP technology is used and recommended by leading dermatologists worldwide. The ENDYMED NEWA is an over-the-counter home use device intended for non-invasive treatment of mild to moderate facial wrinkles for adult women with Fitzpatrick Skin Types 1-4.

The device is designed to last for years, depending on frequency of use.  The advantage of the NEWA device over professional treatments is that you can use it at your convenience, and continue to use it even after the first boosting month so your results do not fade.  It is a true, worthwhile long-term investment.

NEWA treatments are completely painless because NEWA focuses the energy delivery directly into the dermis, which is the lower layer of your skin, and does not affect the upper skin layer. NEWA treatments give you a pleasant sensation that feels like a comfortable warm massage.

Yes. The NEWA Wrinkle Reduction System is a revolutionary home skin treatment that uses professional 3DEEP technology that has already been proven effective in hundreds of thousands of Wrinkle Reduction treatments performed by dermatologists worldwide.

No. There is often a concern of unintentional fat loss with radio frequency treatments but the reported case studies involved professional machines with a lot of RF energy at once. Our 3DEEP technology allows us to precisely target the dermis without going into the subcutaneous tissue.

NEWA can be used on suntanned skin. However, if you have a sunburn and your skin is red and sensitive, avoid treatment with NEWA until the redness and sensitivity have disappeared.

NEWA must not be used if you have sores, blisters or any abnormal skin condition.

The NEWA is indicated for skin rejuvenation. Do not use the NEWA to treat rosacea, moles, warts, open sores, cancerous lesions, or any skin condition. Do not use the NEWA over red skin or skin with enlarged capillaries (Cupprose).

The NEWA should NOT be used on compromised skin. We suggest that anyone who suffers from any specific skin disorder on the face should consult their dermatologist before using the NEWA device.

You can use the NEWA device 2 weeks after Botox or filler (hyaluronic acid) injections.

Yes. See this blog post for more information on how.

It is always recommended that you protect your skin when you go out in the sun. The NEWA skin tightening treatment will not make your skin more photosensitive than it already is, so this should not greatly impact your decision to go out into the sun. However, as over-exposure to sunlight can contribute to skin laxity, remember to be cautious in the sun and protect your skin.

NEWA is powered by professional medical 3DEEP technology, which is FDA cleared and has been clinically proven and validated by over 40 clinical studies by independent and unaffiliated physicians. The NEWA itself underwent intensive clinical studies in order to receive FDA clearance, and continues to undergo extensive testing to ensure that we provide the most effective home use device for the reduction of wrinkles.

NEWA can absolutely help with post menopausal skin! NEWA rebuilds skin collagen from within to reduce wrinkles, lift and tighten your skin, and will do wonders for your skin.

Pregnancy and breastfeeding are contraindication to almost all treatments (different technologies). It is a period characterized with hormonal changes that cannot be anticipated and it can affect the skin’s condition. Therefore to be on the safe side, we do not recommend to perform treatments during this period.

In order to maximize the treatment results with NEWA, it is recommended you perform a full treatment series 4- 5 times a week for a period of 1 month. After the end of the first month, you can continue maintenance treatments 2 times a week.

NEWA was uniquely designed and tested for the treatment of the face and jawline.

NEWA is recommended for use around the eyes (over the orbital bone). Do not use the device over your eyes, across your eyelids or any closer to your eyes than the limits of your orbital bone.

No, these parts were never clinically tested, Our treatment protocol highlights the upper and lower cheeks and under the chin.

The NEWA was designed for optimal results on the face and under the chin. Arms are a little out of its reach, but you can look out for a clinic that offers ENDYMED body tightening treatments – we work wonders on arms! 

We do recommend a first month of intensive NEWA treatments, followed by 2 maintenance treatments a week. However, if you wish to continue with a more intensive NEWA treatment schedule of 4-5 treatments a week even after the first month, you can absolutely do so at your convenience.

You can absolutely use the NEWA in parallel to your other skin treatments. We do recommend however that you don’t use the NEWA a week before and a week after your professional treatments.

We recommend not using NEWA over metal fixtures to avoid possible discomfort.

3DEEP® radio frequency (RF) skin tightening is the most advanced generation in the evolution of radiofrequency-based technologies for professional RF skin tightening, RF lifting and rejuvenation, and RF wrinkle reduction treatments. It utilizes the gentle warming effects of naturally occurring, harmless radio waves and delivers the energy exactly where it is needed, deep in the dermal tissue to increase collagen formation. In RF facial rejuvenation, highly controlled multiple positive and negative electrodes work together, enabling precisely targeted energy delivery at the right level for safe and optimal radio-frequency skin treatment. The energy of the radio frequency skin treatment device is directed vertically into the deep dermal tissue so that there is no problem of overheating or damage to the surface skin. 3DEEP RF lifting technology keeps the skin surface relatively cool while achieving the deep-skin heating necessary to optimize production of new collagen through radio frequency skin treatment. 

The NEWA is the only device that uses innovative 3DEEP RF technology. This unique RF technology uses 6 RF generators with different polarities. The result is effective deep volumetric heating in the depth of the tissue with decreased heat on the surface. Using other RF technologies would require external cooling (Monopolar) or will be superficial (bipolar). NEWA is the worlds first home use device FDA cleared for wrinkle reduction.

NEWA is powered by the same unique and patented 3DEEP radiofrequency technology that powers our professional RF treatment platforms used by physicians and clinics worldwide. We took our professional 3DEEP technology and adapted it for our NEWA home use device.

The gentle heat generated by the NEWA is delivered down deep into the dermis layer of the skin, where collagen is produced. NEWA heats up the dermis to the right temperature to stimulate the production of new collagen fibers.

The NEWA’s energy output is 10W.

Cosmetic skincare products are most effective at working on the epidermis, the outer layers of skin. NEWA, however, penetrates energy deep into the dermal layers of the skin where new collagen and elastin fibers actually form and stimulates the natural production of new fibers.

Retin-A works essentially stimulates new collagen by acting as a surface exfoliate (a type of microdermabrasion). It stimulates the cells to turn over and form new collagen, and can help reduce the appearance of fine lines and wrinkles. On the other hand, NEWA sends energy deep into the dermis layer of the skin, heating it to the right point that stimulates the dermis to produce new collagen, which in turn both reduces wrinkles while lifting and tightening the skin. NEWA provides both an immediate effect on the skin and a long term effect, with no side effects or downtime after treatments. Retin-A, as a strong topical cream, also may have  potential side effects, including rashes, redness, and skin flaking.